Health Care Scheduling and Access: A Report From the IOM
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Health Care Scheduling and Access: A Report From the IOM
What is this about?
This study identifies timeliness as one of the most important aims of health care. It is recognized as a fundamental factor in quality of care, measuring of wait times and the amount of times it takes for a patient to have access to an appointment and see a clinician. The authors conclude that timeliness emerged as a crucial indicator of overall system performance.